We are not currently fulfilling orders due to Covid-19 and the need to prioritise keeping our team safe wherever possible.
Our thoughts are with everyone affected by the pandemic and we will be back online as soon as we are able.

Payment & Delivery

Christmas Delivery

For delivery by Christmas Eve please place your order by 2pm Tuesday 18th December 2019.

No orders will be fulfilled between 23rd December 2019 and 2nd January 2020.

Free Delivery & Same Day Dispatch

To qualify for FREE Delivery, you must spend £9.00 or more on Lypsyl product(s).

Free Standard Delivery is a Royal Mail 2nd class service. You may also choose a paid-for First Class Delivery service.

If you spend less than £9.00, you can choose to pay for Royal Mail 2nd class (Standard Delivery) or First Class Delivery.

If you place your order before 2pm weekdays (excluding Bank Holidays), your order will be dispatched the same day.

Not for Resale

Products bought on the Lypsyl website are not for resale.

Payment Methods

We accept Visa, MasterCard and American Express. Credit or debit card payments are made via a Stripe payment gateway. You can also pay via PayPal. You can select your preferred payment method at the checkout.

When making a card payment, please ensure that the full billing address you enter is the address your card is currently registered to.

Credit Card Security

No credit / debit card or PayPal account details are held in the Lypsyl website database.

Tax Charges

All costs are inclusive of VAT.

Returns Policy

Returns on unwanted products will not be accepted, unless your product is faulty or if you have received an incorrect order.

If your product is faulty, to arrange a replacement or refund, please follow the below returns procedure:

  • Any issues with your order should be reported within 72 hours of receiving the product.
  • No unauthorised returns.
  • No shipping charges will be refunded (unless incorrect product received).
  • Any damaged product must be received by us before we can release any credit or product(s) reshipment.
  • None of the above affects your statutory rights.
  • Your rights to return goods are protected under the EU Distance Selling Directive that can be found here.

Terms of Use

To view the Privacy Policy, please click here.

Shipping & Handling

All orders are dispatched via Royal Mail. We currently offer shipping to UK only.

Order Dispatch

Orders are dispatched the same day if orders are received by 2pm Monday to Friday, otherwise dispatch will be the following working day.

Lost or Damaged Goods

Please fill out our contact form, making sure you select ‘Order Enquiry’ from the dropdown, and we will endeavour to get back to you within 1 working day.

Contacting Us

If you need to reach us about your order or your product, please fill out our contact form.

All orders will be fulfilled by Liquorice Marketing Limited, T/A Lypsyl UK, 9 Bath Mews, Bath Parade, Cheltenham, GL53 7HL

Lypsyl is also available from:

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