Returns Policy

Universal Medicines Limited Returns Policy

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At Universal Medicines Limited, all our products are sold on Amazon UK website, which means your order is covered by Amazon’s trusted returns and customer service process.

If you wish to return a product, please refer to Amazon UK’s official returns policy for full details on eligibility, timeframes, and instructions: View Amazon UK's Returns Policy.

‍For Amazon Marketplace order returns, please refer to the information here: View Amazon UK’s Marketplace Returns and Refunds information.

All returns, exchanges, or refund requests must be handled directly through Amazon.

If you have any issues accessing your Amazon account or placing a return, please contact Amazon Customer Service via their support channels.